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Reach Out 24/7 – London & area

About​

Reach Out 24/7 is a free, confidential mental health and addiction support line offering call, text, and web chat support 24/7.

Coverage​

  • Ontario: London, Middlesex, Oxford, and Elgin counties

Who it’s for​

  • Anyone in the coverage area who needs mental health or addiction support for themselves, or someone they care about
  • People who are in crisis, overwhelmed, or unsure where to start

Contact​

Hours​

  • 24/7/365

Languages​

  • English and French (you can choose when you connect)

What to expect when you call or text​

  • You may hear a brief introduction message first.
  • You’ll be connected with a trained mental health professional, and can choose English or French.
  • If call volume is high, you may be offered the option to leave a message for a callback.

Privacy and safety approach​

  • Support is confidential.
  • Staff follow confidentiality guidelines, including duty-to-report situations when someone is at risk of harm.

Sources​

Last compiled/checked: December 23, 2025