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ConnexOntario: Mental Health, Addiction & Gambling Support

About​

ConnexOntario is a free, confidential service that helps people in Ontario find mental health, addiction, and problem gambling services. Support is available by phone, text, live chat, and email.

Coverage​

Ontario-wide.

Who it’s for​

  • Anyone in Ontario looking for information or help connecting to services
  • People seeking help for themselves or someone else

Contact​

  • Call: 1-866-531-2600
  • Text: Text CONNEX to 247247
  • Live chat: Available on ConnexOntario’s website
  • Email: Use the “Email Us” form on ConnexOntario’s website

Hours​

  • 24/7/365

Languages​

  • Phone support is available in multiple languages (ConnexOntario reports 130+ languages supported in the prior year).

What to expect when you call or text​

A live agent will listen, ask a few questions (like your city/postal code) to locate options near you, and share information and next steps. ConnexOntario provides brief supportive listening and information/referrals (not ongoing counselling).

Privacy and safety approach​

ConnexOntario describes the service as confidential, collecting limited personal information as needed. Calls may be recorded for quality/training. If there is a serious risk of harm, they may take steps to contact emergency services.

Sources​

Last compiled/checked: December 23, 2025