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Distress Centre Niagara

About​

Distress Centre Niagara provides 24/7 crisis and emotional support by phone, plus text and online chat.

Coverage​

Niagara Region (Ontario) (numbers vary by area).

Who it’s for​

  • People in the Niagara Region who are in distress, feeling overwhelmed, or need someone to talk to
  • People who prefer phone, text, or online chat

Contact​

Call the 24-hour crisis line (Niagara Region)​

  • St. Catharines / Niagara Falls & area: 905-688-3711
  • Port Colborne / Wainfleet & area: 905-734-1212
  • Fort Erie & area: 905-382-0689
  • Grimsby / West Lincoln: 905-563-6674

Text and chat​

Hours​

  • Phone: 24/7/365
  • Text and online chat: 24/7/365

Languages​

Not listed on the website — ask when you connect.

What to expect when you call or text​

  • Text/chat: You’ll be asked to complete a brief pre-chat survey and agree to the terms and conditions before connecting with a live responder.
  • Phone: A responder will listen, support you, and help you explore next steps.

Notes​

If you are in immediate danger or need emergency medical help, call 911.

Sources​

Last compiled/checked: December 23, 2025