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Alberta Mental Health Help Line (Alberta Health Services)

About​

The Alberta Mental Health Help Line is a confidential, 24/7 service that provides support, information, and referrals to Albertans experiencing mental health concerns. The line is staffed by a multidisciplinary team of health professionals, including nurses, psychiatric nurses, social workers, occupational therapists, and psychologists.

Coverage​

Alberta-wide

Who it’s for​

  • Albertans of all ages experiencing mental health concerns
  • Individuals looking for information or referrals for themselves or others

Contact​

  • Call: 1-877-303-2642 (toll-free)
  • Health Link: Dial 811 and ask for the Mental Health Help Line

Hours​

  • 24/7/365

Languages​

  • English
  • Interpretation services are available in over 170 languages (ask for an interpreter when you call)

What to expect when you call​

You will speak directly with a trained mental health professional. Services provided include:

  • Crisis support
  • Mental health screening and assessment over the phone
  • General information about mental health topics
  • Referrals to local services and information on how to access them
  • Strategies to support emotional well-being at home

Privacy and safety approach​

  • The service is confidential.
  • Calls are answered by registered professionals within Alberta Health Services.

Notes​

  • If you are experiencing addiction concerns, you can also call the Addiction Helpline at 1-866-332-2322 (available 24/7).

Sources​

Last updated/checked: December 23, 2025