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Alberta Addiction Helpline (Alberta Health Services)

About​

The Alberta Addiction Helpline is a confidential service providing support, information, and referrals for Albertans experiencing addiction concerns, including problem gambling. The line is staffed by a multidisciplinary team of nurses, psychiatric nurses, social workers, occupational therapists, and psychologists.

Coverage​

Alberta-wide (toll-free within Alberta).

Who it's for​

  • Anyone in Alberta experiencing addiction concerns or problem gambling
  • People seeking information about addiction and mental health topics
  • Those looking for connections to local addiction and mental health services

Contact​

Hours​

  • 24/7/365

Languages​

  • English (primary)
  • For interpreter support in other languages, ask when you connect

What to expect when you call​

When you contact the helpline, you can expect:

  • A confidential conversation with a trained mental health professional
  • Crisis support if needed
  • Mental health or addiction screening and assessment over the phone
  • General information about addiction or mental health topics
  • Information about local service options and how to access them
  • Strategies and support for emotional well-being

Cost​

  • Free to call from within Alberta (toll-free)

Notes​

  • The helpline also handles mental health concerns in addition to addiction
  • You can also call 811 (Health Link) and request the Addiction and Mental Health helpline
  • The service provides rapid access counselling and professional assessment

Sources​

Last updated/checked: December 23, 2025