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Trans Lifeline (Canada hotline)

About​

Trans Lifeline’s Hotline is a peer support phone service run by trans people for trans and questioning peers. You do not need to be “in crisis” to call.

Coverage​

  • Canada hotline (toll-free)

Who it’s for​

  • Trans and questioning people seeking peer support

Contact​

  • Canada hotline: (877) 330-6366
  • (Trans Lifeline also lists a separate U.S. hotline on their site.)

Hours​

Trans Lifeline lists set operating hours (not 24/7):

  • Monday to Friday
    • 10 a.m. – 6 p.m. Pacific
    • 1 p.m. – 9 p.m. Eastern
    • (Intermediate time zones are also listed on the hotline page.)

Languages​

  • English
  • Spanish is available via a phone menu option (press 2)

What to expect when you call​

The hotline page notes:

  • You’ll be connected to a trans/nonbinary peer operator
  • You won’t be asked for identifying information
  • You can talk, or the operator can just listen

Privacy and safety approach​

Trans Lifeline states:

  • Full anonymity and confidentiality
  • No nonconsensual active rescue (they do not call emergency services or law enforcement without your explicit request)
  • Calls and chat logs are recorded for quality assurance and deleted after a set period (see hotline FAQ section)

Notes​

  • Trans Lifeline publishes a list of scheduled hotline closures (including holiday and community-significant dates) on the hotline page.

Sources​